The Fine Print

Shop Policies & Frequently Asked Questions

Welcome to Aesthetic Arrest!

Every piece of jewelry you see here is thoughtfully designed and handcrafted by me, Dani. I'm a one-woman operation, which means everything from the first sketch to the final polish, packaging, and trip to the post office is handled by yours truly.

I've put these policies in place to keep things fair, organized, and enjoyable for everyone. Please take a few minutes to read through them before purchasing. A little understanding goes a long way when you're supporting a small handmade business!

Frequently Asked Questions

I had a piece in my cart, and now it's sold out. What happened?

Someone beat you to it!

Adding a piece to your cart doesn't reserve it. Because most of my jewelry is one of a kind, the piece goes to whoever completes checkout first.

Collection releases can move quickly, and I know how disappointing it can be to miss out on something you love. Unfortunately, once a piece has sold, I can't reverse another customer's purchase.

Can I purchase or reserve a piece before a collection launches?

Generally, I don't offer early purchases or reservations, as I want everyone to have a fair opportunity to snag something they love!

However, I do occasionally make exceptions at my discretion, particularly for international customers dealing with significant time differences or other special circumstances.

Reserved Pieces

If we've made prior arrangements to reserve a piece for you, all sales are final. No returns, refunds, or exchanges for change of mind.

By reserving a piece, you're removing it from availability to other potential customers who may have purchased it. Please be certain of your decision before committing to a reservation, as I cannot accommodate changes of mind afterward.

I love a ring, but it's not my size. Can it be resized?

Possibly! I can size certain rings up by approximately one full size, depending on the design and construction.

Unfortunately, I cannot size rings down at this time.

Please reach out before purchasing if you're interested in resizing a particular piece.

How do I order custom jewelry?

I'm not accepting custom jewelry orders at this time. Any changes to availability will be announced on Instagram at @aesthetic.arrest.

Do you offer payment plans?

Absolutely! I understand that handmade jewelry is an investment.

Please reach out directly, and I'll be happy to discuss available payment arrangements.

 

Shipping & Processing

Ready-to-Ship Jewelry

Please allow up to 4 business days for processing and packaging.

I typically ship orders on Mondays and Tuesdays.

Collection Releases

Collection launches are an exciting kind of chaos around here!

Because each order is carefully inspected, packaged, and personalized by hand, please allow up to one week for collection orders to ship.

I'm just one person behind the bench and the packing table, and I want every order to receive the attention it deserves. Your patience during busy releases means the world to me.

Once Your Package Is on Its Way

Once an order has been handed over to the shipping carrier, delivery and tracking updates are outside my direct control.

Occasionally, packages aren't scanned properly, tracking information doesn't update, or deliveries take an unexpected detour. I've even seen packages arrive two weeks later than expected!

If your order experiences a delay, please contact USPS or your selected shipping carrier for the most up-to-date information. You're also welcome to reach out to me, and I'll do my best to assist.

Please understand that I cannot guarantee carrier delivery dates or automatically issue refunds for postal delays or packages reported lost in transit. Missing-package situations will be reviewed individually, subject to applicable consumer protection requirements.

Returns & Exchanges

Please Purchase Thoughtfully

I know how exciting collection releases can be. Sometimes you've had your eye on a piece for weeks, and when launch day arrives, you're ready to pounce!

But before you do, please take a moment to read the full product description, review the photographs, and double-check all measurements.

I make every effort to provide accurate sizing, dimensions, materials, and photographs so you know exactly what you're purchasing.

Because my jewelry is handmade and often one of a kind, I do not accept returns or issue refunds for:

• Incorrect ring or bracelet sizing

• Misreading or overlooking product descriptions and measurements

• Change of mind or buyer's remorse

Please make sure you know your correct size before purchasing. If you're unsure about a measurement or have a question about a piece, I'm always happy to help before checkout.

Exchanges

Exchanges may be considered on a case-by-case basis.

Purchases made based on incorrect sizing or overlooked product information are excluded from exchanges.

If an item arrives damaged, defective, or different from what was ordered, please contact me promptly so we can work toward an appropriate resolution. Your rights under applicable law remain unaffected.

Repairs & Restoration

My jewelry is created with longevity in mind. These are pieces I hope you'll wear, treasure, and perhaps even pass down someday.

That said, life happens. Rings snag, chains break, and occasionally a stone decides to make an escape.

If something happens to your jewelry, please reach out! I'll do my best to assess the damage and determine whether a repair is possible.

Keep in mind that some designs cannot be repaired, and uniquely shaped stones may be difficult or impossible to replace.

If a piece cannot be repaired, I may be able to recreate it. In that case, the buyer is responsible for the full cost of the new piece.

A Note About Adjustments

Please do not attempt to bend, reshape, or adjust rings, cuffs, earrings, or necklaces yourself.

Repeated bending or improper adjustments can weaken the metal over time, making your jewelry more vulnerable to cracks, damage, or breakage.

When in doubt, ask me first!

Gift Cards

Not sure which treasure to choose? Let them decide!

Gift cards are available in $25, $50, and $100 increments. Larger amounts are available upon request.

Gift cards can be used toward future collections and shop updates.

Please review the following conditions before purchasing:

• All gift card sales are final, except where otherwise required by law.

• Gift cards are intended to be redeemed toward jewelry purchases.

• Gift card purchases do not qualify for cash refunds.

• Jewelry purchased using a gift card is subject to the shop's applicable final-sale and return policies.

Jewelry Care

A Little Love Goes a Long Way

Your jewelry is made to be enjoyed, but a few simple habits will help keep it looking beautiful for years to come.

I recommend removing your pieces before bathing, swimming, applying lotions or perfumes, working with harsh chemicals, or participating in activities that could damage the metal or stones.

Sterling Silver, Brass & Tarnishing

I work with .925 sterling silver, and some of my designs also incorporate brass.

Both metals can naturally develop tarnish or patina over time. This is completely normal and doesn't mean anything is wrong with your jewelry.

Moisture, sulfur compounds in the air, skin chemistry, and everyday environmental exposure can all contribute to discoloration.

Sterling silver may develop yellow, purple, gray, or black tones as it tarnishes.

Personally, I think a little patina adds character, but if you prefer a brighter finish, there are ways to care for it.

Cleaning & Storage

Store your jewelry in a dry, airtight container or bag whenever possible to help slow tarnishing.

For suitable pieces, gentle cleaning with mild soap and water followed by thorough drying can help remove everyday buildup. A jewelry polishing cloth can also help restore shine to exposed metal surfaces. You can purchase one at your local jewelry store.

Please use caution with natural stones, delicate settings, and intentionally oxidized details, as certain cleaning methods can damage stones or remove darkened finishes.

If you're unsure how to clean a particular piece, just ask!

Professional Cleaning

I'd be happy to clean or polish your jewelry for you.

The buyer is responsible for return shipping costs.

From My Bench to You

At the end of the day, I want you to love your jewelry just as much as I loved creating it.

I understand that life happens, plans change, and sometimes things don't go quite as expected. If an issue comes up, please reach out as soon as possible. I'm always willing to have a conversation and see what can be worked out.

All I ask is that you respect the time, craftsmanship, and care that go into running a small handmade business.

Aesthetic Arrest isn't a factory or a massive company with a warehouse full of identical pieces. It's just me, a workbench, a collection of tools, and a slightly unreasonable obsession with making jewelry.

These policies help me keep doing what I love while treating every customer fairly.

Thank you for supporting independent art, appreciating the beautifully imperfect nature of handmade things, and giving my creations a home.

All my love,
Dani 🖤